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Cancellation and Refund Policy

At AuthSafe, we maintain a flexible and transparent cancellation and refund policy.

Subscription Cancellation and Downgrade

We issue refunds only in the following cases:

  • Duplicate payments due to billing errors.

  • Service disruptions caused by AuthSafe lasting more than 24 hours.

  • Failed transactions where payment was deducted but services were not activated.

No Refund for Partial Usage

  • We do not offer refunds for partial use of a billing cycle.

  • Users who cancel can continue using premium features until the billing period ends.

Refund Processing Time

  • Approved refunds are processed within 5 to 7 business days via Razorpay.

  • Refunds are issued to the original payment method used for the transaction.

For immediate assistance, contact support@authsafe.com.

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