Privacy Policy

Introduction

At AuthSafe, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and disclose personal data. This Privacy Policy explains how we handle your personal information when you use our services, including the type of data we collect, why we collect it, how we store it, and your rights regarding your personal data. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect both personal information and anonymous data when you interact with our services. The types of information we collect include, but are not limited to:

  • Personal Information: This includes your name, email address, phone number, and other details you provide when creating an account. This also includes any personal information you provide while contacting us or through other voluntary submissions.

  • Automatically Collected Data: This includes technical information such as your IP address, browser type, device information, access times, and the pages you visited before using our service. This data helps us improve our services and ensure that our systems are operating efficiently.

How We Use Your Data

We use the information we collect to provide and enhance the services you use. Specifically, we may use your data for the following purposes:

  • Account Creation and Management: We use your personal data to create and manage your account on AuthSafe.

  • Service Improvement: Usage data helps us understand how users interact with our services so we can make improvements. For example, we may analyze user behavior to optimize user experiences and fix performance issues.

  • Communication: We may use your contact information to send you updates regarding our services, such as critical security information, service outages, or account-related notifications.

  • Marketing: With your consent, we may use your personal data to send you promotional materials or other information about new features. However, you have the right to opt out of these communications at any time.

Data Retention and Storage

We retain your personal data for as long as your account is active or as necessary to provide you with services. We may also retain your data for legitimate business purposes, including to comply with legal obligations, resolve disputes, and enforce agreements. Data is stored on secure servers that comply with applicable laws.

Note: We may retain certain information for extended periods as required by law, even after you close your account, to comply with legal obligations.

Sharing of Your Data

AuthSafe does not sell your personal data to third parties. However, we may share your data with trusted partners who assist us in providing services. These partners are subject to contractual agreements that ensure they handle your data securely and in compliance with applicable laws.

Third-Party Sharing: In certain cases, we may be required to share your personal data with third parties to comply with legal obligations, such as responding to lawful requests from public authorities, including to meet national security or law enforcement requirements.

Your Rights

You have several rights concerning your personal data, including:

  • Right to Access: You can request access to the personal data we hold about you at any time.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal information we hold about you.

  • Right to Erasure: You can request that we delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

  • Right to Data Portability: You can request that we provide your personal data to you in a structured, commonly used, and machine-readable format.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no system is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children without appropriate parental consent. If we discover that a child has provided us with personal information without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you either by email or by posting a notice on our website.